Privacy Policy

• Account details — name, email address, phone number, firm or chambers name, call-to-bar details, practice divisions and states you cover.
• Brief content — case names, suit numbers, courts, hearing dates, instructions, uploaded court processes and any documents you attach.
• Transaction data — fees agreed, escrow status, payout references and related records. Card and bank details are handled by our payment processors, not stored by us.
• Reports and ratings — post-brief reports, endorsements, ratings, comments and dispute records.
• Technical data — device, browser, and log data needed to keep the service secure and working.

• To create and administer your account and verify professional standing.
• To match briefs with counsel who practise in the relevant court and division.
• To hold fees in escrow and release or refund them according to the brief lifecycle.
• To send notifications about briefs, acceptances, reports, disputes and payouts.
• To prevent fraud, misuse and malpractice, and to resolve disputes.
• To improve the reliability and quality of the service.

Some features use automated systems to read the court processes you upload, extract details such as court, division and hearing date for your confirmation, rank suitable counsel, suggest fees, and summarise reports into a court-file endorsement. These outputs are suggestions: you confirm or edit them, and a person always makes the final decision on a brief. Content sent for processing is used to produce that output, not to train third-party models.

Case names and suit numbers are hidden on the public homepage and open brief board; only anonymised practice details are shown there. Full brief details become visible once you are signed in and party to the brief. Documents are stored in private storage and are accessible only to the instructing firm, the counsel assigned to that brief, and our authorised administrators where a dispute requires review.

We share data only with service providers who help us run the platform — hosting and database infrastructure, payment and escrow processors, email and notification delivery, and AI processing for the features described above. They may only use the data to provide the service to us. We also disclose data where required by law, a court order, or a regulator, and where necessary to establish or defend legal claims. We do not sell your data.

We keep account and brief records for as long as your account is active and afterwards for as long as needed to meet legal, accounting, tax and dispute-resolution obligations. Documents attached to a brief are retained with that brief record. You can ask us to delete data that we are not required to keep.

We use only essential cookies and browser storage — those needed to keep you signed in, to keep your session secure, and to remember basic preferences such as whether you are giving or taking briefs. We do not use advertising or cross-site tracking cookies. Blocking essential cookies in your browser will prevent sign-in from working.

Access to data is restricted by row-level database rules so that each user reaches only their own records and the briefs they are party to. Documents sit in private storage behind signed, time-limited links. Sensitive verification and reputation fields can only be changed by administrators. No system is perfectly secure, so please tell us immediately if you suspect a problem with your account.

You may request access to the personal data we hold about you, correction of inaccurate data, deletion where we are not required to retain it, restriction of certain processing, and a copy of your data in a portable format. You may also object to processing in some circumstances and withdraw consent where processing relies on it. Contact us and we will respond within a reasonable time.

Briefs may contain privileged or confidential client information. You remain responsible for your own professional obligations when uploading material, and for redacting anything that should not be shared with the counsel you instruct. Counsel who hold brief are equally bound to keep everything they see confidential and to use it only for the brief.

The platform is for legal practitioners and is not intended for anyone under 18.

We may update this policy as the platform develops. Material changes will be notified in the app or by email, and the date at the top of this page will change.

Nextbrief Ltd — support@nextbrief.app